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THE
DELHI LAW TIMES

A Daily Premium Periodical covering judgments pronounced by Hon’ble Delhi High Court, Appeals from Delhi High Court decided by Hon’ble Supreme Court Plus Statutes Sections containing Acts/Rules/Amendments/Notifications of Central Govt. as well as NCT, Delhi. Journal Section(JS) containing Articles/ Write-ups/Critics by eminent Jurists, Lawyers, Educationists.

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Consumer Law

IV (2005) CPJ 642 (Kar.)
Advertisement : Scratch cards delivered after expiry of offer : Deficiency in service.

IV (2005) CPJ 221 (NC)
Auction : Shops : Basic amenities not provided : Deficiency in service.

IV (2005) CPJ 581 (Kar.)
Banking Services : Cheque dishonoured : Sufficient funds in account : Deficiency in service.

IV (2005) CPJ 618 (Punjab)
Complaint : Dismissed : Fresh complaint on same cause of action without permission, not maintainable.

IV (2005) CPJ 585 (Kar.)
Defective Goods : Refund : Manufacturer liable irrespective of privity of contract.

IV (2005) CPJ 532 (Del.)
Defective Goods : Repaired 11 times within 4 months : Complaint allowed.

IV (2005) CPJ 252 (NC)
Electricity : Connection : Faulty meter deliberately installed : 8 times disconnected : Deficiency in service.

IV (2005) CPJ 654 (Kar.)
Food and Beverages : Chocolates infested : Deficiency in service : Punitive damages.

IV (2005) CPJ 625 (Punjab)
Plant Machinery : Lift provided after 7 years : Compensation awarded.

IV (2005) CPJ 635 (Cha.)
Housing : Allotment : Basic amenities withheld : Effect.

IV (2005) CPJ 597 (Punjab)
Housing : Earnest money : Refund never asked by unsuccessful candidate : No interest payable.

IV (2005) CPJ 580 (Ori.)
Housing : Infrastructure not found on inspection : Deficiency in service.

IV (2005) CPJ 542 (Del.)
Housing : Sale deed not executed : O.P. not actual owner : Unfair trade practice.

IV (2005) CPJ 286 (NC)
Insurance : Doctor met with accident, could not discharge duties for 154 days : Relief.

IV (2005) CPJ 224 (NC)
Insurance : Calculation mistake : Adjudicable by Fora : Balance payable.

IV (2005) CPJ 599 (Cha.)
Insurance : Evidence created to repudiate claim : Company liable.

IV (2005) CPJ 605 (Raj.)
Burden to prove wilful default, on insurer : Nexus between breach of policy and accident necessary.

IV (2005) CPJ 212 (NC)
Interpretation : Policy terms, if vague, be interpreted for benefit of assured.

IV (2005) CPJ 269 (NC)
Insurance : Material Fact : Non-disclosure or giving 'no answer' not amounts to suppression.

IV (2005) CPJ 535 (A.P.)
Insurance : Premium enhanced, received and accepted even without proposal : Company liable.

IV (2005) CPJ 230 (NC)
Insurance : Surveyor : Appointment after report of joint Surveyors & after 7 months of peril, unjustified.

IV (2005) CPJ 602 (Har.)
Insurance : Theft : Vehicle left, unlocked, stolen : Repudiation justified.

IV (2005) CPJ 212 (NC)
Insurance (Life) : Disability suffered : Service if continuing on compassionate ground, benefit under policy cannot be denied.

IV (2005) CPJ 214 (NC)
Insurance (Life) : Agreement void when mistake is mutual : Unilateral mistake outside scope.

IV (2005) CPJ 214 (NC)
Insurance (Life) : Proposal accepted with retrospective date : Contract concluded retrospectively.

IV (2005) CPJ 524 (Cha.)
Jurisdiction : Manipulation and fabrication of documents not proved : Complaint adjudicable.

IV (2005) CPJ 209 (NC)
Jurisdiction : Review : Power limited to correct error apparent on face of record.

IV (2005) CPJ 631 (Kar.)
Medical Negligence : Operation without necessary tests : Patient expired : Deficiency in service.

IV (2005) CPJ 648 (Mah.)
Motor Vehicles : Manufacturing defects : Frequent repairs within short period : Complaint allowed.

IV (2005) CPJ 612 (Raj.)
Motor Vehicles : Manufacturing defects : Refund : Dealer not jointly liable.

IV (2005) CPJ 265 (NC)
Motor Vehicles : Registration : Unjustifiable delay : Exemplary damages.

IV (2005) CPJ 666 (Utta.)
Plant and Machinery : Self employment purchase : Complainant consumer.

IV (2005) CPJ 543 (A.P.)
Practice and Procedure : Acquittal by Sessions Court has no bearing on inquiry under C.P. Act.

IV (2005) CPJ 260 (NC)
Practice and Procedure : Admission of two grievances does not shut doors in agitating remaining claim.

IV (2005) CPJ 659 (Mah.)
Swimming Pool : Drowning : Liability cannot be escaped due to absence of privity of contract.

IV (2005) CPJ 669 (Mah.)
Swimming Pool : Drowning : Beginner not kept under constant surveillance : Deficiency in service.

IV (2005) CPJ 545 (Del.)
Telephone : Mobile : Less talk time given : Deficiency in service.

IV (2005) CPJ 202 (NC)
Transport Services : Consignment : Reshipment request without completing formalities, not constitute fresh contract.

IV (2005) CPJ 608 (Kar.)
Transport Services : Consignment perishable, not delivered within time schedule : Effect.

IV (2005) CPJ 524 (Cha.)
Unfair Trade Practice : Furniture supply not in accordance with order placed.

IV (2005) CPJ 269 (NC)
Unfair Trade Practice : Insurance : Denial of policy on altogether made-up ground, amounts to unfair trade practice.

IV (2005) CPJ 537 (Del.)
Unfair Trade Practice : Society not registered : Amount received through misrepresentation.

IV (2005) CPJ 397 (T.N.)
Banking Services : Credit card : Cheque towards bill returned against standing instructions : Deficiency in service.

IV (2005) CPJ 363 (Del.)
Banking Services : Forgery of cheques : Lack of due diligence on part of Bank : Deficiency in service.

IV (2005) CPJ 197 (NC)
C.G.H. Scheme : Beneficiary consumer.

IV (2005) CPJ 442 (Cha.)
Insurance policy taken by previous owner : Beneficiary, consumer.

IV (2005) CPJ 507 (Kar.)
Medical negligence : Patient committed suicide due to deficiency in service of doctor : Wife and children beneficiaries.

IV (2005) CPJ 197 (NC)
C.G.H. Scheme : Services not free of charge : Covered under C.P. Act.

IV (2005) CPJ 218 (Cha.)
Complaint : Dismissed in default : Adjournment date wrongly noted : Restored with cost.

IV (2005) CPJ 246 (Utta.)
Complaint : Dismissal in default not operate as res judicata.

IV (2005) CPJ 234 (Mah.)
Complaint : Maintainability : Ownership not pre-requisite condition to file complaint before Fora.

IV (2005) CPJ 213 (Chhat.) Complaint : Partnership firm consumer, can file complaint even if unregistered.

IV (2005) CPJ 337 (Chhat.)
Consumer : Securities : Agent collecting applications; not jointly liable to pay maturity value.

IV (2005) CPJ 206 (NC)
Consumer : Defects within warranty : Complainant consumer irrespective of commercial purpose.

IV (2005) CPJ 410 (Raj.)
Consumer Dispute : Security and rent dispute, not consumer dispute.

IV (2005) CPJ 326 (T.N.)
Disability : Treatment delayed, condition deteriorated : Negligence/deficiency in service.

IV (2005) CPJ 240 (Har.)
Educational Services : Admission illegal, not be allowed due to sympathy.

IV (2005) CPJ 254 (Raj.)
Educational Services : Degree denied : Entrance not cleared : Technical mistake, complainant should not suffer.

IV (2005) CPJ 501 (Har.)
Educational Services : Result withheld : Compensation granted : Complainant failed, be admitted in same class.

IV (2005) CPJ 178 (A.P.)
Educational Services : Students forced to study, committed suicide due to depression : Deficiency in service proved.

IV (2005) CPJ 302 (Har.)
Electricity : Connection in partner’s name : Complainant not consumer.

IV (2005) CPJ 298 (Raj.)
Electricity : Electrocution : Wire fell in field : Wife electrocuted : Compensation granted.

IV (2005) CPJ 234 (Mah.)
Housing : Ownership not pre-requisite condition to file complaint before Fora.

IV (2005) CPJ 268 (Cha.)
Housing : Escalated price and advertised price : Difference be refunded with interest.

IV (2005) CPJ 330 (Del.)
Impleadment of Party : Deposit with Society : Secretary not impleaded : Liable, without issuing notice.

IV (2005) CPJ 347 (Chhat.)
Insurance : Printed discharge receipt even if signed, not amounts to full and final settlement.

IV (2005) CPJ 222 (Cha.)
Insurance : Commercial purpose : Policy taken for indemnification : Complaint maintainable.

IV (2005) CPJ 384 (Cha.)
Insurance : Driving licence expired : Complainant not disqualified from holding licence : Company liable.

IV (2005) CPJ 295 (Mah.)
Insurance : Flood : Compound wall collapsed, separation from main building contrary to settled law.

IV (2005) CPJ 220 (A.P.)
Insurance : Motor vehicle stolen : Complainant not liable for act of driver.

IV (2005) CPJ 388 (Punjab)
Insurance : Theft : Jewellery of persons staying with insured included in policy.

IV (2005) CPJ 273 (Kar.)
Insurance : Complaint by Nominee’s children not maintainable without impleading them.

IV (2005) CPJ 273 (Kar.)
Insurance : Nominee died : Legal heirs entitled to receive policy amount.

IV (2005) CPJ 307 (Har.)
Insurance : Suicide within one month : Policy null and void.

IV (2005) CPJ 326 (T.N.)
Roadways : Accident inside bus, poor maintenance, negligence proved : Compensation granted.

IV (2005) CPJ 390 (A.P.)
L.P.G. : Cylinder bursted : Manufacturer and dealer jointly liable.

IV (2005) CPJ 400 (Del.)
Medical Negligence : Child born with congenital abnormalities : Doctors knowingly allowed child to born, negligence proved.

IV (2005) CPJ 351 (Kar.)
Medical Negligence : Operation failure : Location of foreign body not indicated in X-ray : Effect.

IV (2005) CPJ 451 (Punjab)
Medical Negligence : Organ removed without detailed tests : Deficiency in service.

IV (2005) CPJ 14 (SC)
Medical Negligence : Sterilization failure : Operating surgeon or employer not liable.

IV (2005) CPJ 14 (SC)
Medical Negligence : Torts : Negligence unless proved, no liability be fastened on doctor : State not vicariously liable.

IV (2005) CPJ 507 (Kar.)
Medical Negligence : Treatment : Unexpected complications : Patient committed suicide : Deficiency in service proved.

IV (2005) CPJ 343 (Del.)
Parking : Vehicle stolen : Contractor operates through employees, liable for consequences.

IV (2005) CPJ 341 (Har.)
Penalties : Amended provisions applicable to execution, even if complaint filed prior to amendment.

IV (2005) CPJ 206 (NC)
Plant and Machinery : Defects within warranty : OP liable to remove, even in absence of service agreement.

IV (2005) CPJ 246 (Utta.)
Res Judicata : Complaint : Dismissal in default not operate as res judicata.

IV (2005) CPJ 208 (A.P.)
Roadways : Boarding a particular bus service not allowed : Deficiency in service.

IV (2005) CPJ 346 (Del.)
Scheme : Promises be fulfilled : Life long free service at nearest service centre directed.

IV (2005) CPJ 195 (Guj.)
Securities : Deposits misappropriated by employee : Postal department vicariously liable.

IV (2005) CPJ 4 (SC)
“STRIKE” : Lawyers have no right to go on strike.

IV (2005) CPJ 376 (Del.)
Telephone : Mobile : Non-activation : Deficiency in service.

IV (2005) CPJ 419 (Cha.)
Telephone : Mobile : Outgoing calls barred : Deficiency in service.

IV (2005) CPJ 448 (Cha.)
Telephone : Scheme : Facility delayed : Deficiency in service

IV (2005) CPJ 374 (Punjab)
Transport Services : Consignment not delivered : Joint complaint by consignor, consignee and Insurance Company : Effect.

IV (2005) CPJ 207 (NC)
Transport Services : Limited liability : Documents not signed by complainant, not binding.

IV (2005) CPJ 251 (Har.)
Auction : Plot already sold, mistakenly allotted again : Effect.

IV (2005) CPJ 410 (Raj.)
Consumer Dispute : Security and rent dispute not consumer dispute.

IV (2005) CPJ 423 (Har.)
Contractual Services : Refund : Booking cancelled due to personal reasons : No relief.

IV (2005) CPJ 228 (Raj.)
Distinction : “Renewal” and “Revival” of policy.

IV (2005) CPJ 350 (Del.)
Insurance : Mobile stolen : Police report sufficient for acceptance of claim.

IV (2005) CPJ 29 (SC)
Practice & Procedure : Complaint be adjudicated in accordance with evidence and documents on record.

IV (2005) CPJ 249 (Cha.)
Principles of Natural Justice : Written statement allowed beyond prescribed period, not contrary to law.

IV (2005) CPJ 227 (Kar.)
Provident Fund : Pension Scheme : Entitlement : Rules for benefit of employees, be interpreted in their favour.

IV (2005) CPJ 141 (DB) (Ori.)

Administrative Control : Member of Forum continued to be LIC agent : Removal from post justified.

IV (2005) CPJ 55 (Raj.)
Agent : Cashier accepted money as agent, if committed fraud, society vicariously liable.

IV (2005) CPJ 181 (NC)
Airlines : Boarding denied : Withholding of denial boarding compensation unjustified.

IV (2005) CPJ 173 (NC)
Airlines : Ticket, availability informed, not collected, no deficiency proved.

IV (2005) CPJ 42 (Raj.)
Banking Services : Cheque forged : Encashed : Marked difference in signatures : Deficiency in service proved.

IV (2005) CPJ 168 (Mah.)
Banking Services : Guarantor’s liability co-extensive with borrower : Payment of consideration not necessary : Guarantor consumer.

IV (2005) CPJ 174 (NC)
Banking Services : Monthly Income Scheme : Prescribed limit not informed : Post Office deficient in service, liable.

IV (2005) CPJ 10 (NC)
Commercial Purpose : Bank invested with intention to improve Balance Sheet : Commercial purpose not consumer.

IV (2005) CPJ 65 (Raj.)
Complaint : Complaint not signed by complainant : Mere authorisation not sufficient, not maintainable.

IV (2005) CPJ 1 (Chhat.)
Consumer : Newspaper purchaser, consumer.

IV (2005) CPJ 12 (NC)
Dealer : Liability : Joint and several

IV (2005) CPJ 156 (NC)
Educational Services : Correspondence Tutorials : Incorrect answers in supplied material : OPs liable.

IV (2005) CPJ 124 (Guj.)
Electricity : Electrocution : Contributory negligence : Liability apportioned to extent of 50-50.

IV (2005) CPJ 124 (Guj.)
Electricity : Electrocution : Connection never permitted : Board not liable.

IV (2005) CPJ 82 (Guj.)
Electricity : Lawyer’s residence cum office : Bill on commercial rates for whole premises, unjustified.

IV (2005) CPJ 177 (NC)
Evidence : Reappraisal not permissible in revisional jurisdiction.

IV (2005) CPJ 121 (NC)
Housing : Allotment : Promised site not allotted for 18 years : Deficiency in service.

IV (2005) CPJ 158 (Mah.)
Housing : Allotment surrendered : Failure to exercise discretionary powers : Deficiency in service.

IV (2005) CPJ 129 (NC)
Housing : Application misplaced : Non-inclusion of name in draw automatically entitled allotment.

IV (2005) CPJ 117 (Chhat.)
Insurance : Accident claim : Change of ownership of vehicle not intimated : Company still liable.

IV (2005) CPJ 105 (Chhat.)
Insurance : Accidental death : Risk covered from date of deduction of premium.

IV (2005) CPJ 97 (NC)
Insurance : Bank being agent, Company liable for error in interpretation of clause.

IV (2005) CPJ 41 (T.N.)
Insurance : Accident intimation delayed : Complainant illiterate : Condition if not complied not fatal.

IV (2005) CPJ 190 (NC)
Insurance : Exclusionary clause, limiting liability, not part of contract, not binding.

IV (2005) CPJ 25 (NC)
Insurance : Fire Accidental, not engineered one, proved : Repudiation unjustified.

IV (2005) CPJ 159 (M.P.)
Insurance : Renewal wrongly refused due to reimbursement obtained preceding year, allowed.

IV (2005) CPJ 110 (NC)
Insurance : Policy not transferred : Complainant has no locus to file complaint

IV (2005) CPJ 25 (NC)
Insurance : Policies from two companies : Liability be determined proportionately.

IV (2005) CPJ 133 (Megh.)
Insurance : Surveyor’s report : Different standards and rates of depreciation adopted: Effect.

IV (2005) CPJ 133 (Megh.)
Insurance : Surveyor’s report : Fora not bound by it although it carries lot of weight.

IV (2005) CPJ 22 (NC)
Insurance (Life) : Grace period : Determination.

IV (2005) CPJ 22 (NC)
Insurance (Life) : Death within grace period : Heirs entitled to sum assured after deducting premium payable.

IV (2005) CPJ 21 (Ori.)
Insurance (Life) : Survival benefit not paid : Company liable.

IV (2005) CPJ 79 (NC)
Jurisdiction : Luggage lost in train : Jurisdiction of Fora not ousted by RCT Act.

IV (2005) CPJ 137 (NC)
Limitation : Bank never refused delivery of document : Complaint not time barred.

IV (2005) CPJ 51 (NC)
Limitation : Possession not delivered : Cause of action continuous — Not time barred.

IV (2005) CPJ 150 (Guj.)
Medical Negligence : Operation : Swab left inside abdomen : Operated thrice : Compensation.

IV (2005) CPJ 29 (T.N.)
Medical Negligence : Wrong diagnosis : Deficiency in service proved.

IV (2005) CPJ 172 (Har.)
Motor Vehicles : Auction : Vehicle delivered without documents : Deficiency in service proved.

IV (2005) CPJ 150 (Ori.)
Postal Services : Registered letter not delivered : Deficiency in service proved.

IV (2005) CPJ 69 (Raj.)
Practice and Procedure : Amended provisions applicable to pending complaints.

IV (2005) CPJ 12 (NC)
Privity of Contract : Defective Goods : Contract through dealer : Liability joint and several.

IV (2005) CPJ 82 (Guj.)
Professional Services : Advocate : Profession covered under exclusion part of definition of “service”.

IV (2005) CPJ 79 (NC)
Railway Services : Luggage stolen : TTE, coach attendant not vigilant : Deficiency in service proved.

IV (2005) CPJ 57 (NC)
Railway Services : Theft in reserved compartment : Railways responsible for loss, if negligence proved.

IV (2005) CPJ 47 (T.N.)
Roadways : Luggage lost : Value of articles supported by bills, payable.

IV (2005) CPJ 1 (Chhat.)
Scheme : Mandatory coupon which never published : Deficiency in service proved.

IV (2005) CPJ 108 (NC)
Scheme : “Scratch and Win” : Unfair trade practice : Exemplary compensation awarded.

IV (2005) CPJ 50 (NC)
Securities : FDRs issued by authorised signatory, company liable.

IV (2005) CPJ 119 (Guj.)
Securities : Fixed Deposit : Custodian not personally liable, bound to make payment when funds available.

IV (2005) CPJ 115 (Cha.)
Telephone : Mobile : Security not refunded after termination of service : Deficiency in service.

IV (2005) CPJ 106 (NC)
Transport Services : Consignment short : Consignee being beneficiary of contract can maintain complaint.

IV (2005) CPJ 52 (Chhat.)
L.P.G. : Extra amount charged for delivery at home : Unfair Trade Practice.

IV (2005) CPJ 69 (Raj.)
Amendment : Effect of : Amended provisions applicable to pending complaints.

IV (2005) CPJ 165 (Har.)
Appeal : Maintainability : Appeal not maintainable unless awarded amount deposited in prescribed manner.

IV (2005) CPJ 58 (Cha.)
Commercial Purpose : Building plan : Sanction delayed : Services not directly intended to generate profit : No commercial purpose involved.

IV (2005) CPJ 183 (NC)
Housing : Builders : Garage not provided : Agreement clause relied, not part of agreement signed : OPs liable.

IV (2005) CPJ 8 (Chhat.)
Insurance : Animal Claim : Inquiry after 5 months of death not reliable : Cow sold prior to death not proved : Company liable.

IV (2005) CPJ 97 (NC)
Insurance : Bank not complied with policy agreement, acting as agent : Company liable to reimburse awarded amount.

IV (2005) CPJ 110 (NC)
Locus Standi : Insurance policy not transferred in complainant’s name : Section 157, Motor Vehicles Act not applicable : Complainant has no locus to file complaint

IV (2005) CPJ 164 (NC)
Medical Negligence : Anaesthetist negligent : Proper monitoring and recording of B.P., ECG and heart beat, not done : B.P. high at Surgery time : Doctor performing surgery jointly liable.

IV (2005) CPJ 54 (Del.)
Motor Vehicles : Excise duty : Refund application not forwarded by dealer within time, rejected : Dealer liable.

IV (2005) CPJ 174 (Ori.)
Motor Vehicles : Manufacturing defects proved : Defects not removed within and beyond warranty : Replacement with new one plus fresh warranty directed.

IV (2005) CPJ 16 (NC)
Privity of Contract : Shares purchased through sub-broker, not delivered : Sub-broker acting as per Agency agreement : Privity of contract proved : OPs jointly and severally liable.

IV (2005) CPJ 137 (NC)
Privity of Contract : Title deeds given to Law Firm by bank, lost : Law Firm not necessary party in absence of privity of contract with complainant.

IV (2005) CPJ 177 (NC)
Revision : Reappraisal of evidence not permissible.

IV (2005) CPJ 125 (NC)
Securities : Deposits : Payment recalled : Amount even if deposited under void agreement, governed by Sections 65, 70 and 73 Contract Act : Compensation payable.

IV (2005) CPJ 149 (Cha.)
Time Share Properties : Withdrawal and refund : Remedy before Civil Court.

IV (2005) CPJ 55 (Raj.)
Vicarious Liability : Deposits : Cashier accepted money as agent, if committed fraud, society vicariously liable.

III (2005) CPJ 105 (T.N.)1
Advertisement : Broadcasting stopped : Commission paid to agent : O.Ps. jontly liable.

III (2005) CPJ 105 (T.N.)

Advertisement : Broadcasting similar products with brand names having phonetical resemblances not prohibited.

III (2005) CPJ 696 (T.N.)

Agent : Vehicle registered in complainant’s name : Person driving for effecting delivery, complainant’s agent.

III (2005) CPJ 84 (NC)

Agreement to Sell : Compensation can be granted by FORA

III (2005) CPJ 166 (Guj.)

Airlines : Limited liability not attached in cases of non-delivery of goods.

III (2005) CPJ 691 (Raj.)

Appeal after amendment : Compliance of amended proviso mandatory.

III (2005) CPJ 700 (Raj.)

Writ pending : Appeal not maintainable.

III (2005) CPJ 246 (Chhat.)

Banking and Financial Institutions Services : Account holder expired : Production of succession certificate insisted in violation of RBI directives : Gross deficiency proved.

III (2005) CPJ 252 (Guj.)

Banking and Financial Institutions Services : Amalgamation of two Banks : Shareholding : Effect.

III (2005) CPJ 263 (T.N.)

Banking and Financial Institutions Services : Banker’s cheque sent to different Pension Pay Office : Deficiency in service.

III (2005) CPJ 236 (Cha.)

Banking and Financial Institutions Services : Credit cards : Cash card, not reloadable in India — Effect.

III (2005) CPJ 280 (Del.)

Banking and Financial Institutions Services : Credit Card : Transaction wrongly declined : Compensation granted.

III (2005) CPJ 464 (Cha.)

Banking and Financial Institutions Services : Fixed Deposits : Interest disputed : Banking Ombudsman’s award upheld by Forum.

III (2005) CPJ 304 (Cha.)

Banking and Financial Institutions Services : Loan : EMI unilaterally, illegally hiked — Effect.

III (2005) CPJ 379 (T.N.)

Banking and Financial Institutions Services : Pledged jewels sold in auction : No deficiency in service.

III (2005) CPJ 358 (Chhat.)

Banking and Financial Institutions Service : Saving Account : Difference in pass book and ledger entries: Effect.

III (2005) CPJ 220 (Cha.)

Beneficiary : Person using mobile connection of other person, beneficiary, consumer.

III (2005) CPJ 332 (W.B.)

Commercial Purpose : Club not commercial organization.

III (2005) CPJ 472 (Goa)

Commercial Purpose : Livelihood : Assistance of two helpers not disentitle from relief.

III (2005) CPJ 126 (U.P.)

Compensation : Complainant remarried even then entitled to compensation.

III (2005) CPJ 216 (Cha.)

Complaint : Dismissed in default : Hyper-technical views not to be taken, restored.

III (2005) CPJ 568 (Raj.)

Complaint : “Class action” prior permission of Forum not necessary.

III (2005) CPJ 117 (W.B.)

Complaint : Shares : Services hired for conversion of shares, maintainable.

III (2005) CPJ 150 (Cha.)

Consumer : Welfare Society : Contribution paid, members consumers.

III (2005) CPJ 558 (Guj.)

Consumer Dispute : Passport : Expiry date not mentioned : No consumer dispute.

III (2005) CPJ 293 (Del.)

Courier Services : Delivery delayed : Refund liability different from compensation for deficiency in service.

III (2005) CPJ 193 (Del.)

Criminal Negligence : Organ removed during termination of pregnancy — Effect.

III (2005) CPJ 755 (Har.)

Defective Goods : Replacement offer would not escape O.P. from consequences.

III (2005) CPJ 242 (Del.)

Educational Services : Draft with original certificates, consideration for admission, amounts to hiring of services.

III (2005) CPJ 715 (Raj. )

Educational Services : Wrong roll number allotted : Deficiency in service.

III (2005) CPJ 737 (Har.)

Electricity : Animal electrocuted : Accident on public road not amounts to deficiency in service.

III (2005) CPJ 741 (H.P.)

Electricity : Bill excessive : Mistake committed by meter reader : Directions given.

III (2005) CPJ 663 (W.B.)

Electricity : Connection can be given through common passage.

III (2005) CPJ 27 (W.B.)

Electricity : Unauthorised supply : Disconnection without notice justified.

III (2005) CPJ 261 (W.B.)

Electricity : Meter : Installation by erecting pole more necessary than entering of vehicle through passage.

III (2005) CPJ 77 (W.B.)

Electricity : Meter changed illegally : Complainant died before passing of judgment : Effect.

III (2005) CPJ 417 (T.N.)

Entertainment : Club : Launching delayed : False representation : Deficiency in service.

III (2005) CPJ 56 (Cha.)

Evidence : Two pages of diary not Book of account, inadmissible as evidence.

III (2005) CPJ 56 (Cha.)

Evidence : Photographs, not primary evidence, inadmissible as evidence.

III (2005) CPJ 9 (SC)

Evidence : Res ipsa loquitur only rule of evidence, operates in domain of civil law.

III (2005) CPJ 238 (Utta.)

Excise Duty : Claim rejected by dealer : Manufacturer not liable.

III (2005) CPJ 124(Chhat.)

Hire Purchase Agreement : Name not recorded in registration book, vehicle could not be used : Compensation.

III (2005) CPJ 88 (NC)

Housing : Discretionary quota allottee can not claim equality with self-financing allottees.

III (2005) CPJ 345 (Del.)

Housing : Conversion from leasehold to freehold unduly delayed : Grossest deficiency in service.

III (2005) CPJ 394 (Goa)

Housing : Portion sold to society knowingly again sold to complainant : Unfair trade practice.

III (2005) CPJ 74 (NC)

Housing : Possession delayed : Copy of draft sale deed not delivered — Effect.

III (2005) CPJ 616 (Chhat.)

Insurance : Learning licence, period expired, driver not disentitled to hold valid driving licence.

III (2005) CPJ 69 (Chhat.)

Insurance : Claim neither settled nor repudiated, not time barred.

III (2005) CPJ 207 (Guj.)

Insurance : Injuries due to earthquake or fall from tree : Accidental injuries.

III (2005) CPJ 199 (Utta.)

Insurance : Animal claim : Mistake if committed in some paper, will not discredit the case.

III (2005) CPJ 341 (Utta.)

Insurance : Policy never issued : Terms and conditions cannot be enforced against complainant.

III (2005) CPJ 12 (NC)

Insurance : Policy terms, if vague, benefit goes to assured.

III (2005) CPJ 75 (Utta.)

Insurance : Driving licence : Specific endorsement of particular hill not necessary.

III (2005) CPJ 296 (Utta.)

Insurance : Driving licence issued/renewed in hills : Separate endorsement not necessary.

III (2005) CPJ 391 (Utta.)

Insurance : Exclusion Clause : Risk specifically excluded : Company not liable.

III (2005) CPJ 12 (NC)

Insurance : Repairs : Air freight charges payable with interest.

III (2005) CPJ 695 (Ori.)

Insurance :‘Godown’ or ‘shop premises’ in claim is of no consequence : Company liable.

III (2005) CPJ 392 (Chhat.)

Insurance : Vehicle forcibly taken away by putting chilly powder in eyes, company liable.

III (2005) CPJ 112 (NC)

Interpretations : Ambiguity in Term : Interpretation beneficial to insured accepted.

III (2005) CPJ 444 (Raj.)

Jurisdiction : Amendment : Amended provisions applicable to pending complaints.

III (2005) CPJ 92 (NC)

Jurisdction : Forum under Act not “Courts”, jurisdiction not barred by local Act.

III (2005) CPJ 503 (Raj.)

Jurisdiction : Dispute related to factum of death, adjudicable by Fora.

III (2005) CPJ 518 (T.N.)

Jurisdiction :Territorial : Cause of action not arisen at place of registration of vehicle.

III (2005) CPJ 69 (Chhat.)

Limitation : Claim not repudiated till filing of complaint, not time-barred

III (2005) CPJ 108 (Chhat.)

Medical Negligence : Wrong blood transfused : Patient died : Hospital and pathological department jointly liable.

III (2005) CPJ 768 (Raj.)

Medical Negligence : Diagnostic Centre : Wrong diagnosis given : Deficiency in service .

III (2005) CPJ 1 (SC)

Medical Negligence : Fracture plastered by unskilled person : Compensation granted.

III (2005) CPJ 35 (NC)

Medical Negligence : Injection wrongly administered : Compensation granted.

III (2005) CPJ 126 (U.P.)

Medical Negligence : Post mortem not necessary where negligence and deficiency in service apparent.

III (2005) CPJ 314 (Jhar.)

Medical Negligence : Patient remained unattended for 23 hours, died : Liability joint & several.

III (2005) CPJ 317 (Utta.)

Medical Negligence : Sterilization failure : Complainant not at fault, entitled to benefits given by Government.

III (2005) CPJ 169 (T.N.)

Medical Services : Medico legal facility not provided : Deficiency in service.

III (2005) CPJ 679 (Ker.)

Medical Services : Professional fee charged twice on same day : Refund with interest directed.

III (2005) CPJ 175 (Del.)

Motor Vehicles : Old model sold under garb of new : Deficiency in service

III (2005) CPJ 782 (Raj.)

Practice and Procedure : Amendment affecting procedural law presumed to be retrospective unless textually impossible.

III (2005) CPJ 457 (W.B.)

Practice and Procedure : Cross-objection, filing not obligatory against adverse finding of lower Court.

III (2005) CPJ 155 (Del.)

Provident Fund : Payment delayed : Marriage of daughter postponed : Deficiency inexcusable.

III (2005) CPJ 336 (U.P.)

Provident Fund : Pension scheme : Father beneficiary of scheme, entitled to benefits.

III (2005) CPJ 297 (M.P.)

Railway Services : Route changed without prior announcement : Deficiency in service.

III (2005) CPJ 581 (Cha.)

Railway Services : Wait-listed passengers not accommodated in additional coach : Deficiency in service.

III (2005) CPJ 640 (Raj.)

Securities : Circulars issued by Government cannot override specific promise contained in NSC.

III (2005) CPJ 126 (U.P.)

Service : Free service is service : Recipient consumer.

III (2005) CPJ 163 (Cha.)

Standard of Weights and Measures : Milk pouches : Underweight : Payment to Weights and Measures Department not debar Fora from proceeding.

III (2005) CPJ 29 (SC)

Telephone : Arbitrary change of number without intimation : Deficiency in service.

III (2005) CPJ 724 (Punjab)

Telephone : Mobile : Connection given without verifying antecedents, address : Department negligent.

III (2005) CPJ 734 (Punjab)

Telephone : Mobile bill not paid : Landline connection of father wrongly disconnected.

III (2005) CPJ 472 (Goa)

Unfair Trade Practice : After sale service, spares availability : False assurances given.

III (2005) CPJ 104 (Del.)

Unfair Trade Practice : Goods : Old one sold charging price of new.

III (2005) CPJ 126 (U.P.)

Medical Negligence : Operation done negligently : Government hospital, State Government vicariously liable.

III (2005) CPJ 51 (NC)

Banking and Financial Institutions Services : Securities : Shares not transferred : Effect.

III (2005) CPJ 332 (W.B.)

Commercial Purpose : Club not commercial organisation.

III (2005) CPJ 472 (Goa)

Commercial Purpose : Livelihood : Assistance of two helpers not disentitle from relief.

III (2005) CPJ 568 (Raj.)

Complaint :"Class action" : Prior permission of Forum not necessary.

III (2005) CPJ 434 (Del.)

Electricity : Misuse charges : Levied without show-cause notice : Complaint allowed.

III (2005) CPJ 417 (T.N.)

Entertainment : Club : Launching delayed : False representation.

III (2005) CPJ 404 (Del.)

Hire Purchase Agreement : 'No Objection Certificate' not issued : Full cost paid : Effect.

III (2005) CPJ 384 (Chhat.)

Insurance : Accidental death due to electrocution proved : Company liable.

III (2005) CPJ 485 (Chhat.)

Insurance : Surveyor's assessment cannot be brushed aside without substantial cause.

III (2005) CPJ 503 (Raj.)

Insurance (Life) : Dispute related to factum of death, adjudicable by Fora.

III (2005) CPJ 1 (SC)

Medical Negligence : Fracture plastered by unskilled person : Compensation granted.

III (2005) CPJ 336 (U.P.)

Provident Fund : Pension scheme : Father beneficiary of scheme, entitled to benefits.

III (2005) CPJ 581 (Cha.)

Railway Services : Wait-listed passengers not accommodated in additional coach : Deficiency in service proved.

III (2005) CPJ 472 (Goa)

Unfair Trade Practice : After sale service, spares availability : False assurances given.

III (2005) CPJ 105 (T.N.)

Advertisement : Broadcasting stopped : Broadcasting similar products with brand names having phonetical resemblances not prohibited : Deficiency in service proved

III (2005) CPJ 143 (Guj.)

Advertisement : Promise in advertisement if not true amounts to unfair trade practice

III (2005) CPJ 166 (Guj.)

Airlines : Limited liability not attached in cases of non-delivery of goods.

III (2005) CPJ 252 (Guj.)

Banking and Financial Institutions Services : Amalgamation of two Banks : Shareholding : Effect.

III (2005) CPJ 263 (T.N.)

Banking and Financial Institutions Services : Banker's cheque sent to different Pension Pay Office : Deficiency in service proved.

III (2005) CPJ 233 (Guj.)

Banking and Financial Institutions Services : Cheque dishonoured, not returned back : Deficiency in service proved.

III (2005) CPJ 236 (Cha.)

Banking and Financial Institutions Services : Credit cards : Reloading conditions not intimated : Deficiency in service proved.

III (2005) CPJ 280 (Del.)

Banking and Financial Institutions Services : Credit Card : Transaction wrongly declined : Deficiency in service proved.

III (2005) CPJ 250 (Chhat.)

Demand drafts prepared in wrong name : Deficiency in service proved

III (2005) CPJ 304 (Cha.)

Banking and Financial Institutions Services : Loan : Wrong calculation of EMI, inadequacy in performance of service.

III (2005) CPJ 126 (U.P.)

Consumer : Free service : Recipient is consumer.

III (2005) CPJ 126 (U.P.)

Compensation : Complainant remarried even then entitled to compensation.

III (2005) CPJ 220 (Cha.)

Consumer : Complainant using mobile connection of other person, beneficiary of services hired, consumer.

III (2005) CPJ 193 (Del.)

Criminal Negligence : Organ removed during termination of pregnancy : Effect.

III (2005) CPJ 181 (Chhat.)

Defective Goods : Local and substandard parts used : Unfair trade practice proved.

III (2005) CPJ 153 (Chhat.)

Defective Goods : Repairs : Defects not attended properly : Effect.

III (2005) CPJ 242 (Del.)

Educational Services : Draft with original certificates, consideration for admission, Certificates lost : Deficiency in service proved.

III (2005) CPJ 104 (Del.)

Goods : Old one sold charging price of new : Deficiency in service, unfair trade practice proved : Dealer liable.

III (2005) CPJ 124 (Chhat.)
Hire Purchase Agreement : Name not recorded in registration book, complainant could not use vehicle : Compensation awarded.

III (2005) CPJ 30 (NC)

Housing : Builder : Incomplete work : Lift not provided : Deficiency in service proved.

III (2005) CPJ 229 (W.B.)

Housing : Construction defective : Jurisdiction of Fora not ousted by Local Act.

III (2005) CPJ 138 (Cha.)

Housing : Refund : Forfeiture of amount, illegal, arbitrary : Effect.

III (2005) CPJ 228 (Guj.)

Insurance : Amount collected by agent not credited within stipulated period : Principal vicariously liable.

III (2005) CPJ 199 (Utta.)

Insurance : Animal claim : Mistake if committed in some paper, will not discredit the case : Company liable.

III (2005) CPJ 296 (Utta.)

Insurance : Driving licence issued/renewed in hills : Separate endorsement for driving in hills not necessary.

III (2005) CPJ 224 (Mah.)

Insurance : Death due to snake bite proved : Company liable.

III (2005) CPJ 17 (NC)

Insurance : Valued Policy : Company cannot subsequently change it on principle of indemnity.

III (2005) CPJ 102 (T.N.)

LPG : Supply delayed : Resulting hardship and inconvenience : Deficiency in service proved.

III (2005) CPJ 121 (T.N.)

Medical Negligence : Abortion incomplete : Principle of res ipsa loquitur applicable.

III (2005) CPJ 108 (Chhat.)

Medical Negligence : Wrong blood transfused : Patient died : Hospital and pathological department jointly liable.

III (2005) CPJ 34 (Del.)

Medical Negligence : Operation delayed : Patient discharged, re-admitted with breathing trouble, expired : Medical negligence and unfair trade practice proved.

III (2005) CPJ 126 (U.P.)

Medical Negligence : Operation done negligently proved : Government hospital, State Government vicariously liable.

III (2005) CPJ 126 (U.P.)

Medical Negligence : Post mortem not necessary where negligence and deficiency in service is apparent.

III (2005) CPJ 314 (Jhar.)

Medical Negligence : Patient remained unattended for 23 hours, died : Negligence and laches on part of doctors and hospital proved.

III (2005) CPJ 317 (Utta.)

Medical Negligence : Sterilization failure : Complainant not at fault, entitled to benefits given by Government : Directions given.

III (2005) CPJ 169 (T.N.)

Medical Services : Accident injury : Hospital failed to intimate police though they promised medico legal facility : Deficiency in service proved.

III (2005) CPJ 175 (Del.)

Motor Vehicles : Old model sold under garb of new : Deficiency in service proved.

III (2005) CPJ 256 (Utta.)

Postal Services : Registered letter : Delivery to wrong person not authorised : Deficiency in service proved.

III (2005) CPJ 276 (Utta.)

Postal Services : Speed Post : Letter/article delivered after 25 days : Deficiency in service proved.

III (2005) CPJ 77 (W.B.)

Postal Services : Precedent : Judgment against dead person is nullity, inconceivable in eyes of law.

III (2005) CPJ 155 (Del.)

Provident Fund : Payment delayed : Marriage of daughter postponed : Deficiency inexcusable.

III (2005) CPJ 219 (T.N.)

Publications : Newspaper not supplied : Master liable for mistake of agents and sub-agents.

III (2005) CPJ 297 (M.P.)

Railway Services : Route changed without prior announcement : Deficiency in service proved.

III (2005) CPJ 82 (Del.)

Securities : Shares : Late despatch : Deficiency in service proved.

III (2005) CPJ 172 (Utta.)

Telephone : Bills inflated, issued due to technical defects, not corrected : Deficiency in service proved.

III (2005) CPJ 48 (T.N.)

Transport Services : Consignment delivered at different place contrary to instructions : Effect.

III (2005) CPJ 163 (Cha.)

Unfair Trade Practice : Milk pouches : Underweight : O.P. liable.

II (2005) CPJ 163 (Chhat.)

Accident Claim : Kanger Valley National Park -Laches in safety measures - Deficiency in service proved.

II (2005) CPJ 130 (T.N.)

Advertising Agency : Rendering services, not consumer.

II (2005) CPJ 64 (NC)

Recruiting agents - Liability for foreign jobs.

II (2005) CPJ 197 (Del.)

Airlines : Baggage lost : Limited liability : Booking place determining criteria.

II (2005) CPJ 72 (Cha.)

Banking and Financial Institutions Services : Cheque lost : Courier agent of Bank, Bank liable for negligence of agent.

II (2005) CPJ 675 (Del.)

Banking and Financial Institutions Services : Cheque tampered : Cleared despite visible alteration : Fora competent to adjudicate.

II (2005) CPJ 439 (U.P.)

Banking and Financial Institutions Services : Loan : Sanction delayed deliberately and intentionally : Effect.

II (2005) CPJ 130 (NC)

Banking and Financial Institutions Services : Security lapse inside the Bank : Bank deficient in service, liable.

II (2005) CPJ 2 (Del.)

Banking and Financial Institutions Services : Vehicle financed : Instalment defaulted : Possession of vehicle be taken through civil remedy and not by criminal force.

II (2005) CPJ 385 (Utta.)

Cable Network : Transmission : Stoppage without alternative arrangements amounts to unfair trade practice.

II (2005) CPJ 17 (NC)

Cold Storage : Conditions and exclusions clause not known to insured, not binding.

II (2005) CPJ 742 (Utta.)

Commercial Purpose : Insurance : Purpose is to indemnify loss : Commercial purpose irrelevant.

II (2005) CPJ 111 (Del.)

Complaint : Dismissed in default : Restored as appellant suffering from typhoid for long.

II (2005) CPJ 105 (Mah.)

Complaint : Dismissed in default : Restored as complainant out of station for official work.

II (2005) CPJ 579 (Kar.)

Complaint : Mineral water contaminated : Purchaser can maintain complaint to prevent sale of hazardous goods.

II (2005) CPJ 35 (NC)

Complaint : M.A.C.T. case no bar to complaint under C.P. Act.

II (2005) CPJ 13 (Punjab)

Consumer : Bullet Injury : Student injured by bullet of Principal's gun, not consumer.

II (2005) CPJ 35 (NC)

Consumer : Medical Service : Free service is also service, recipient is consumer under Act.

II (2005) CPJ 163 (Chhat.)

Consumer : National Park : Enterance fees paid : Complainant consumer.

II (2005) CPJ 758 (Del.)

Cosmetic Clinics : Skin treatment : Scratches turned into black spots : Deficiency in service/unfair trade practice.

II (2005) CPJ 521 (T.N.)

Courier Service : Restricted liability clause not signed by complainant, not applicable.

II (2005) CPJ 302 (Kar.)

Credit Card : Transaction within limit : Card not honoured : Deficiency in service.

II (2005) CPJ 402 (Raj.)

Death Due to Dog Bite : Dispute adjudicable

II (2005) CPJ 311 (Del.)

Defective Goods : Tyre burst on next day of purchase : Deficiency in service proved.

II (2005) CPJ 261 (Del.)

Educational Services : Fee refund : Classes attended for 6 days : Refund almost 50% of fee directed : Order not precedent.

II (2005) CPJ 356 (Bih.)

Educational Services : Re-valuation applied : Copy missing : Deficiency in service proved.

II (2005) CPJ 376 (Del.)

Electricity : Arrears : Purchaser of property not liable to pay.

II (2005) CPJ 506 (Raj.)

Electricity : Energy not supplied for 4 months : Deficiency in service proved.

II (2005) CPJ 187 (Del.)

Electricity : Restoration of connection : Genuine consumers not to suffer due to large scale trappings by illegal residents.

II (2005) CPJ 271 (T.N.)

Evidence : Burden of Proof : Death in operation theatre : Burden shifts on O.Ps.

II (2005) CPJ 120 (Del.)

Food and Beverages : Cold, unpalatable dinner served in restaurant : Complainant suffered food poisoning : Compensation granted.

II (2005) CPJ 636 (T.N.)

Food and Beverages : Soft drink : Contaminated : Unfair trade practice : Compensation granted.

II (2005) CPJ 541 (T.N.)

Goods : Saree : Poor quality material : Faded after first wash : Deficiency in service proved.

II (2005) CPJ 70 (U.P.)

Housing :